Cloud-only environments with no on-premises synchronization If you disable Azure AD DS and then re-enable, you have to follow those steps again.įor more information, see How password hash synchronization works for Azure AD DS. Without completing this password hash synchronization step, you can't sign in to an account using the managed domain. After you create your managed domain, enable password hash synchronization to Azure Active Directory Domain Services. Hybrid environments with on-premises synchronizationįor hybrid environments using Azure AD Connect to synchronize from an on-premises AD DS environment, you can locally generate and synchronize the required NTLM or Kerberos password hashes into Azure AD. Therefore, Azure AD can't automatically generate these NTLM or Kerberos password hashes based on users' existing credentials. For security reasons, Azure AD also doesn't store any password credentials in clear-text form. From the computer with Azure AD Connect installed, open a command prompt window, then run the following commands: net stop 'Microsoft Azure AD Sync'Īzure AD DS doesn't have the password hashesĪzure AD doesn't generate or store password hashes in the format that's required for NTLM or Kerberos authentication until you enable Azure AD DS for your tenant. If you continue to have issues with accounts not synchronizing through Azure AD Connect, restart the Azure AD Sync Service. If you disable Azure AD DS and then re-enable, you have to follow these steps again. Make sure that you wait long enough before retrying authentication.įor hybrid environments that user Azure AD Connect to synchronize on-premises directory data into Azure AD, make sure that you run the latest version of Azure AD Connect and have configured Azure AD Connect to perform a full synchronization after enabling Azure AD DS. For large directories, this initial one-way sync from Azure AD can take few hours, and up to a day or two. Account isn't synchronized into Azure AD DS yetĭepending on the size of your directory, it may take a while for user accounts and credential hashes to be available in a managed domain. External users can't sign in to the Azure AD DS managed domain. Azure AD DS can't synchronize in credentials for accounts that are external to the Azure AD tenant.
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